Privacy policy

Mercy Abounding operates this online store and related services. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, make a purchase, or otherwise interact with us. By using the Services, you agree to this Privacy Policy.

1. Information We Collect

• Contact details: name, billing/shipping address, email, phone.
• Payment details: processed securely by Shopify and payment providers (we never see your full card/banking info).
• Account info: username, password, preferences.
• Transactions: products viewed, added to cart, purchased, or returned.
• Device & usage data: IP address, browser, device type, and how you interact with the store.
• Communications: messages or support inquiries you send to us.

2. How We Use Your Information

• To process orders, payments, deliveries, and returns.
• To provide account access and customer support.
• To personalize your shopping experience.
• To send marketing offers (if you opt in — unsubscribe anytime).
• To detect fraud, protect security, and comply with the law.

3. Sharing of Information
We share your information only as necessary:

• With Shopify (our store host and data processor).
• With payment providers, delivery companies, and trusted service partners.
• With marketing/advertising partners (only if you opt in).
• If required by law, or during a business transaction (e.g. sale/merger).

4. Cookies
Our store uses cookies and similar technologies for analytics, ads, and a smoother shopping experience. You may opt out or adjust preferences in the cookie banner.

5. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Request a copy of your data.
• Withdraw consent or opt out of marketing.
• Restrict or object to certain processing.
• To exercise these rights, email us at help@mercyabounding.net

 6. Security & Retention
We use industry-standard measures to protect your data. While no system is 100% secure, we work with trusted partners to safeguard your details. We keep your data only as long as needed for legal, business, or contractual purposes.

 7. Children’s Data
Our store is not intended for children under 18. We do not knowingly collect their data.

• Your information may be transferred outside your country (including to the US). We rely on approved safeguards such as Standard Contractual Clauses.

8. Updates
We may update this Privacy Policy occasionally. Please review this page for the latest version.

9. Contact Us
For questions about this policy or your data rights: contact help@mercyabounding.net.