
Return & Refund Policy
Return & Refund Policy
Eligibility for Returns:
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Items can be returned within 14 days of delivery.
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Products must be unused, in original packaging, and in res-ellable condition.
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Personalized or clearance items are non-refundable unless defective.
Return Process:
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Contact our support team at help@mercyabounding.net,
or call us on 03333394714. 447520647570
with your order number and reason for return.
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We will provide a return shipping label (if applicable) and instructions.
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Once we receive your return, we will inspect the item and process the refund.
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Refunds:
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Refunds are processed within 5-7 business days after receiving the returned item.
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Refunds will be issued to the original payment method.
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Shipping fees are non-refundable unless the return is due to our error.
Exchanges:
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If you received a damaged or incorrect item, contact us within 7 days of delivery for an exchange.
Cancellations:
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Orders can be canceled within 12 hours of purchase. Once shipped, cancellations are not possible.
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